MANAGING QUESTION AND ANSWER SESSIONS DURING A WEB CONFERENCE

摘要

A computer detects a question from a participant and determines whether the question is marked to be directed to a particular participant. If marked, the question is directed towards the particular participant, otherwise the question is transmitted to all participants of the web conference. If the computer does not detect an answer to the question from a participant, the participants are reminded of the unanswered question. If the computer detects an answer from a participant, the computer determines whether the answer has been marked by the answering participant as related to another question and answer thread. The computer moves the question and answer to the related thread if marked as related, otherwise the question and answer are saved as a new thread. The entirety of the web conference threads are then saved by the computer in an organized database.

主权项

1. A method for a web conference system, the method comprising:
detecting a question from a first participant in a web conference, wherein the web conference includes one or more participants; determining whether one or more existing threads relate to the question, wherein the one or more existing threads includes one or more question and answer sets, and wherein determining whether one or more existing threads relate to the question further comprises determining whether one or more keywords contained in the question are present in the one or more question and answer sets of the one or more existing threads; and based on determining that one or more existing threads relate to the question, associating the one or more existing threads with the question, wherein one or more steps of the above method are performed using one or more computers.