PRINT CONTROL METHOD FOR PERFORMING PRINT PROCESS ACCORDING TO PRINT DATA, STORAGE MEDIUM STORING PRINT CONTROL PROGRAM, AND INFORMATION PROCESSING APPARATUS CONTROLLING IMAGE FORMING APPARATUS TO PERFORM PRINT PROCESS

摘要

A print control method that is capable of canceling the unprintable state without troubling a user. An image forming apparatus performs a print process according to print data transmitted from an information processing apparatus by the print control method. An anomaly detection step detects anomaly in a print related process, which is relevant to the print process, under execution by the information processing apparatus. A state shifting step stops the print process under execution by the image forming apparatus, and makes the image forming apparatus shift to a printable state for preparing a new print process that is different from the print process that the image forming apparatus is executing when anomaly is detected in the print related process. A reboot step reboots the information processing apparatus in response to the shift of the image forming apparatus to the printable state.

主权项

1. A print control method by which an image forming apparatus performs a print process according to print data transmitted from an information processing apparatus, the print control method comprising:
an anomaly detection step of detecting anomaly in a print related process, which is relevant to the print process, under execution by the information processing apparatus; a state shifting step of stopping the print process under execution by the image forming apparatus, and of making the image forming apparatus shift to a printable state for preparing a new print process that is different from the print process that the image forming apparatus is executing when anomaly is detected in the print related process; and a reboot step of rebooting the information processing apparatus in response to the shift of the image forming apparatus to the printable state.