Using head mountable displays to provide real-time assistance to employees in a retail environment

摘要

A system for delivering one of a good and service to a customer in a retail environment includes a computer located at an order station. The computer is configured to receive an order for the one good and service. The system includes a first image capture device in communication with the computer. The first image capture device captures a first image of a customer ordering the one good and service in response to the order being submitted. The system further includes a wearable computer peripheral device configured to acquire the first image from the first image capture device and electronically display the first image to a user tasked with delivering the one good and service while carrying the second wearable computer peripheral device. In this manner, an identity of the customer can be compared against the first image upon a delivery of the one good and service.

主权项

1. A system for delivering one of a good and service to a customer in a retail environment, the system comprising:
a computer located at an order station and being configured to receive an order for the one good and service; a first image capture device in communication with the computer and being configured to capture a first image of a customer ordering the one good and service in response to the order being submitted; and, a wearable computer peripheral device configured to acquire the first image from the first image capture device and electronically display the first image to a user tasked with delivering the one good and service while carrying the second wearable computer peripheral device such that an identify of the customer can be compared against the first image upon a delivery of the one good and service.