Matching mobile device to transaction and/or customer account

摘要

Systems, methods, and apparatus are disclosed that provide enhanced customer services based on detected mobile identifiers of mobile devices. One system includes a point-of-sale (POS) terminal, a wireless sensor, and a backend system. The POS terminal handles sales of items and generate transactions for sold items. The wireless sensor is positioned proximate the POS terminal and detects mobile identifiers from mobile devices proximate the POS terminal. The backend system receives transactions from the POS terminal and detected mobile identifiers from the wireless sensor. The backend system matches a received transaction to a received mobile identifier based on a detection time of an associated mobile device proximate the wireless sensor and a transaction time for an associated transaction of the POS terminal. The backend system updates a purchase history associated with the matched mobile identifier based on sold items of the matched transaction.

主权项

1. A method, comprising:
receiving, with a wireless sensor positioned proximate a point-of-sale terminal during a first time period, a probe signal from each wireless interface of a plurality of mobile devices that are respectively associated with a plurality of customers; extracting from each probe signal a time stamp that is indicative of when a respective probe signal was received by the wireless sensor and a mobile identifier that identifies a mobile device of the plurality of mobile devices whose wireless interface transmitted the probe signal; receiving, during the first time period, a plurality of transactions from the point-of-sale terminal, wherein each transaction identifies one or more sold items; matching, from the plurality of mobile devices, a mobile device that is most likely associated with the customer who purchased the sold items identified by a transaction from the plurality of transactions, wherein the matching is based on the time stamps and mobile identifiers extracted from the probe signals received during the first time period and on a transaction time indicative of when the transaction occurred at the point-of-sale terminal; and in response to said matching the mobile device, updating a purchase history associated with the mobile identifier for the matched mobile device based on the sold items identified by the transaction.