SYSTEM AND METHOD FOR SCHEDULING APPOINTMENTS

摘要

A system and method are provided for scheduling, calendaring, notifying, and providing automated real-time updating of scheduled appointment times on a central master schedule. The system and method dynamically optimize a number of appointments being scheduled within a range of time using a distributed computing system suitable for providing a self-service model for patient driven scheduling of appointments. Specifically, the system optimizes scheduled appointment times in response to a break in the schedule or a manual update of a specific scheduled appointment to maximize the number of appointments capable of being scheduled within a defined work day for the service provider. A plurality of edge-connected devices act as the initiators of scheduling changes, while creating an edge-connected schema for handling elastic scheduling tasks that are reflected on the centrally placed master calendar residing on a passive peer-validated data store and/or database.

主权项

1. A scheduling optimization system, comprising:
a passive peer-validated data store and a central database operating in a passive mode, the passive peer-validated data store being a transactional listener and transactional processor that updates a centralized appointment schedule stored on the central database; a plurality of distributed edge-connected devices operating an edge-connected schema that shifts responsibility for processing operational rules for updating the centralized appointment schedule to the plurality of edge-connected devices; wherein the plurality of distributed edge-connected devices provide instructions to the passive peer-validated data store for executing the operational rules to update the centralized appointment schedule; and wherein in response to a modification of an appointment stored on the central database, the edge-connected devices proactively initiate a process to re-arrange appointments to optimize the number of appointments capable of being scheduled within a defined range of time in such a way that maximizes the quantity of scheduled minutes occurring in a defined work day.