Method and device for monitoring and measurement of Wi-Fi internet services

摘要

The present invention is related to a method and a device which contains a diagnostic client (5) and a monitoring server (9) which aim to detect connection problems and service failures of Wi-Fi hotspot (wireless access field) services and measure user experience and connection quality.

主权项

1. A device for detecting connection problems and service failures and measuring and controlling user experience and connection quality in hotspot services, comprising:
at least one diagnostic client which identifies itself to a hotspot by taking required steps acting as if it is a customer and is configured to experience the use of hotspot by different Wi-Fi devices, tests the operability and performance of hotspot services and in each new test process, identifies itself to wireless point differently from the device of a previous test process and generates reports, and submits said reports to monitoring server; at least one monitoring server which receives, records and displays the operability and performance reports of said diagnostic clients, and produces required warnings, and reports the results to a Wi-Fi service provider; an optional mobile connection which provides an alternative connection if and when the diagnostic client fails to transmit its produced reports to the monitoring server through a wireless access point.