发明名称 SYSTEM FOR AFFECTING APPOINTMENT CALENDARING ON A MOBILE DEVICE BASED ON DEPENDENCIES
摘要 Embodiments of the invention include systems, methods, and computer-program products for scheduling and affecting appointment calendaring based on dependencies. As such, the invention provides for a dynamic appointment calendaring based on changes in the user's location. The dependencies comprise current and potential future locations and times of a user. The invention continuously monitors the calendars of the user on one or more devices. Further, the invention determines a change in existing appointments or cancellation of an appointment such that the user is newly available at certain time or determines a change in current and potential future locations of the user. Subsequently, the invention then evaluates one or more upcoming future appointments of the user with the financial institution specialists and ascertains the appointment details. The invention then automatically, schedules one or more new appointments at a new time and/or location with relevant specialists.
申请公布号 US2017011352(A1) 申请公布日期 2017.01.12
申请号 US201514797021 申请日期 2015.07.10
申请人 BANK OF AMERICA CORPORATION 发明人 Jones-McFadden Alicia C.;Hsieh Matthew;Vo-Dinh Jade Michelle Le;Grigg David M.;Hanson Carrie Anne;Bertanzetti Peter John
分类号 G06Q10/10;H04M1/725;G06F3/0484 主分类号 G06Q10/10
代理机构 代理人
主权项 1. A system for dynamic appointment calendaring based on dependencies, the system comprising: a memory device with computer-readable program code stored thereon; a communication device; a processing device operatively coupled to the memory device and the communication device, wherein the processing device is configured to execute the computer-readable program code to: retrieve one or more existing appointments on a calendaring application associated with an electronic device of a user;monitor the calendaring application to determine one or more upcoming existing appointments of the user at a first location of a financial institution, associated with a predetermined specialization;analyze an user profile continuously to determine a new user location, wherein the new user location comprises a change in current or potential future locations of the user;determine a second location of the financial institution, wherein determining a second location of the financial institution further comprises: determining one or more locations of the financial institution, whereindetermining further comprises retrieving the one or more locations from an entity database of locations;determining a first distance between the new user location and the first location of the financial institution;determining a second distance between the new user location and each of the one or more locations of the financial institution; anddetermining a second location such that the first distance is greater than the second distance;determine the availability of one or more specialists associated with the one or more existing appointments, based on determining that the first location and the second location are the same;schedule, based on determining that the one or more specialists associated with the one or more existing appointments and the user are available, one or more new appointments and send the scheduled one or more new appointments to the calendaring application of the one or more specialists and the user;identify one or more specialists within an entity database of specialists that match the second location and the predetermined specialization, based on determining that the one or more specialists associated with the one or more existing appointments are not available;determine availability of the one or more identified specialists and the user for appointment calendaring; andschedule, based on the availability of the one or more identified specialists and the user, one or more new appointments and send the scheduled one or more new appointments to the calendaring application of the one or more specialists and the user.
地址 Charlotte NC US