METHODS AND SYSTEMS FOR UTILIZING REPAIR ORDERS IN DETERMINING DIAGNOSTIC REPAIRS

摘要

A method and system for publishing a real-fix tip associated with one or more repairs orders. A fix-generator data processing machine (DPM) can retrieve a repair order (RO) from an RO database configured to store published or unpublished RO. The fix-generator DPM can select standard text phrases to identify a complaint, a cause, and a correction to generate a real-fix tip. A coordinator DPM can review the real-fix tip prior to publication of the real-fix tip. The coordinator DPM can return the real-fix tip for revising at the fix-generator DPM and can display the revised real-fix tip for further review of the real-fix tip. Published real-fix tips, alone or along with the RO associated with the real-fix tip, can be presented to an RO receiver DPM. Unpublished RO can be received in an electronic form or in paper form and converted to the electronic form.