METHODS AND APPARATUSES FOR EMERGENCY NOTIFICATIONS TO THE HEARING IMPAIRED

摘要

Described are systems and methods for communicating emergency alerts to a hearing-impaired user. Queries are performed to one or more emergency alert databases to develop emergency alert notifications. At least some of the emergency alert notifications are filtered responsive to user selected criteria to select one or more filtered emergency alerts. An attention desired indicator is transmitted to a hearing-impaired user device that subscribes to a hearing-impaired relay service supported by the server if the one or more filtered emergency alerts are present. The filtered emergency alerts are transmitted to the hearing-impaired user device in response to a emergency information query from that user device.

主权项

1. A video relay service configured to support interpretive services for video calls involving a hearing-impaired user and a hearing-capable user and provide emergency alerts to the hearing-impaired user, the video relay service including a server comprising:
communication elements configured to communicate with external devices; a memory configured to store computing instructions; and a processor operably coupled to the memory and the communication elements, and configured to execute the computing instructions to:
facilitate assisted interpretive communication sessions with communication devices and far-end communication devices;receive one or more emergency alert notifications from an external emergency alert service over an external network;filter at least some of the received emergency alert notifications responsive to user selected criteria for selecting one or more filtered emergency alerts;receive an attention items query directly from the communication devices requesting information that is pertinent to the corresponding communication device including if there are any filtered emergency alerts that fit within the user selected criteria for the corresponding communication device; andtransmit the filtered emergency alert(s) directly to the communication devices in response to the attention items query from the corresponding communication device.