Event suppression method and system

摘要

A method and system for managing and dynamically suppressing event notification is provided. The method and system receives an indication of an event from a storage environment to be processed by a support system according to a set of default delivery parameters. Next, the method and system determines if one or more event specific delivery parameters have been associated with the event. If this is the case, then the method and system modifies the default delivery parameters for the information associated with the event according to the one or more event specific delivery parameters. These event specific delivery parameters are also used to determine when to transmit a notification of the event to the support system. The dynamic suppression of events combines events gathered into an event log together into a set of one or more recurring events. From these events, the method and system then identifies a high frequency subset as one or more recurring events considered to occur at a higher frequency compared with a low frequency subset having one or more recurring events that occur at a lower frequency. Based on this information gathered, the method and system then eliminates a portion of the events in the high frequency subset until the frequency of events in the high frequency subset approximates the frequency of events in the low frequency subset.

主权项

1. A method of dynamic suppression of notification of events associated with a storage environment, the method comprising:
identifying one or more predetermined specific events for dynamic suppression of notification; designating event information for an event of the one or more predetermined specific events as redundant; limiting notification of the event of the one or more predetermined specific events if event information for the event of the one or more specific events is designated as redundant, wherein a portion of the event information for the event of the one or more predetermined specific events is limited without entirely eliminating the event information for the event of the one or more predetermined specific events; grouping events of the one or more specific events as recurring event groups, wherein a recurring event group of the recurring event groups is provided for each recurring event of the one or more predetermined specific event; and ranking the recurring event groups relative to each other based on their frequency at a time of the ranking.