Real-time agent for actionable ad-hoc collaboration in an existing collaboration session

摘要

A method is provided for use in connection with a communication session between two or more participants. The communication session may be an online/web-based meeting, voice call, video call, instant messaging session, etc. Interactions between two or more participants of the communication session are monitored in order to identify an additional participant for the communication session based on a topical context of the interactions. A request is sent to the additional participant to join the communication session. Before the request is sent to the additional participant, the participants in the existing communication session may be notified with a prompt inquiring as to whether the additional participant should be contacted to join the existing communication session.

主权项

1. A computer-implemented method comprising:
monitoring interactions between two or more participants of a communication session to identify an additional participant for the communication session based on a topical context of the interactions; determining availability of the additional participant; sending to the additional participant a request to join the communication session when it is determined that the additional participant is available to join the communication session; accessing calendar information for the two or more participants and the additional participant when it is determined that the additional participant is not available to join the communication session; determining, based on the calendar information, availability of the two or more participants and the additional participant for a future communication session at a future time that includes the two or more participants and the additional participant; and scheduling the future communication session for the two or more participants and the additional participant based on the determined availability of the two or more participants and the additional participant at the future time.