| 主权项 |
1. A system for establishing a communication connection between a sender and a recipient, the system comprising an intelligent redial application accessible on a computing device, the computing device comprising a processor and memory, the memory storing computer instructions which when executed by the processor cause the processor to:
a. associate one or more recipient details with each of a plurality of recipients, the recipient details defining modes of establishing a communications connection with each recipient of the plurality of recipients; b. generate a recipient cluster comprising, for the respective recipient of the sender, information relating to the success and failure of attempted communications in association with each of the recipient details, and time of attempted communications; c. allocate a score to each of the recipient details for the respective recipient, the score indicating a likelihood of establishing communications with the recipient detail based on the recipient cluster and a time of day of the communication; d. determine an order of the recipient details by which to attempt to establish communications between the sender and the respective recipient based on the scores; and e. attempt to establish communications between the sender and the respective recipient by selecting, in order, the recipient details for the recipient and attempting to establish communications with the recipient by the selected recipient details, and f. iteratively reverting to the next recipient details in the order until communications is established. |
