System and Method for Call Management

摘要

A system and method are provided in accordance with the various aspects of the invention that enhance the information regarding a caller and a call location. Such calls are typically sent to a dispatcher that handles urgent or emergency calls. The information provided can be in the form of a message that is includes specifics about the call initiator and the nature of and/or reason for the call; a message that is converted to verbal form from text-to-speech; and/or the message may include location information, especially as it relates to representing a wireless device as a landline location based on nearby communication options, such as Wi-Fi or Bluetooth beacons.

主权项

1. A device operable to communicate with a network, the device comprising:
at least one processor; at least one receiver operably connected to the at least one processor; and at least one memory operably connected to the at least one processor, wherein the at least one memory includes instructions that, when executed by the processor, cause the device to:
generate a message that includes location information about the device; andsend the message to a call handler.