System And Method For Self-Optimizing A User Interface To Support The Execution Of A Business Process

摘要

A system, method, and computer program product for optimizing a graphical user interface in support of a business process are provided. User activity in a first version of the graphical user interface is logged and compared against a first GUI definition to generate variance data. The variance data is compared to a user proficiency rating generated from personnel and/or reputational data for the user(s) to determine whether and the manner in which to implement the variance data in a second version of the GUI.

主权项

1. A computer-implemented method for optimizing the execution of a business process driven by end user interaction with a user interface for executing said business process, comprising:
recording user input in a timestamp activity log during execution of said business process by a user in a first version of said user interface; transforming said recorded user input in the timestamp activity log into metrics representative of the user's interaction with the first user interface version; generating variance data by comparing said user interaction metrics with a workflow definition of said first user interface version; generating a user proficiency rating using data representative of the user's reputation and experience level; comparing said user proficiency rating with said variance data using an analytics tool; and creating a second version of the user interface based on the variance data and the user proficiency rating.