SYSTEM FOR REVIEWING CUSTOMER INFORMATION

摘要

Embodiments of the invention are directed to a system, method, and computer program product for reviewing customer information stored in a database. An exemplary embodiment includes retrieving multiple documents generated for a financial service provided to a customer from a financial institution database, wherein the retrieved documents include customer information. In response, the embodiment includes extracting the customer information from the retrieved documents for review. The extracted customer information is then compared with the information initially received from the customer to determine whether the generated documents have the correct customer information.

主权项

1. A system for reviewing customer information stored in a database, the system comprising:
a memory device with computer-readable program code stored hereon; a communication device; a processing device operatively coupled to the memory device and the communication device, wherein the processing device is configured to execute the computer-readable program code to:
receive information from a customer, wherein the information is associated with a financial institution service provided to the customer;generate one or more documents based on at least the financial institution service provided to the customer, wherein the one or more documents are generated based on at least the information received from the customer, wherein the one or more documents further comprises documents specific to the financial institution service provided to the customer;retrieve from the financial institution database, the one or more documents having customer information;extract customer information from the one or more retrieved documents;compare the customer information extracted from the one or more retrieved documents with the information received from the customer to determine a match; andvalidate the one or more documents based on at least determining the match between the information received from the customer and the customer information extracted from the one or more retrieved documents.