AUTOMATICALLY PRESENTING DIFFERENT USER EXPERIENCES, SUCH AS CUSTOMIZED VOICES IN AUTOMATED COMMUNICATION SYSTEMS

摘要

An automated communication system with an associated method for presenting customized voices is disclosed. The system which performs a predetermined task accepts information regarding an intended user indicating the intended user's identity, preferences, etc. Next, the system customizes one or more voices for the intended user based on the accepted information. The system then presents to the intended user one or more audible communications converted from text associated with a predetermined task performed by the system using the one or more customized voices.

主权项

1. A method of presenting customized voices by an automated communication system, comprising:
accepting information regarding an intended user of the automated communication system; customizing or selecting one or more text-to-speech voices based on the accepted information; and presenting, to the intended user, one or more audible communications for a task performed by the automated communication system using the one or more customized or selected voices.