| 主权项 |
1. A computer-implemented process for entering and holding a place for a first customer in a queue while waiting to be served at a retail store, the process comprising:
providing a server for the retail store in communication with a portable computerized device of the first customer; providing a virtual queue application for the portable computerize device to be initiated by the first customer; establishing, by the server, a place in the queue for the first customer, wherein the queue operates to establish among a plurality of customers a customer currently being served by a store employee and an order in which other customers of the plurality will be served; monitoring, by the server, a current location of the portable computerized device of the first customer; estimating, by the server, a wait time until the first customer is likely to be served; determining, by the server, a warning interval describing a time that a message should be displayed to the portable computerized device of the first customer; and displaying, by the server upon a portable computerized device of the first customer, an indication of a status of the first customer within the queue based upon the current location of the first customer including a queue number of the first customer and the customer currently being served and the estimated wait time. |
