发明名称 |
PROBLEM ISOLATION THROUGH WEIGHTED SEARCH OF KNOWLEDGE BASES |
摘要 |
A computer program product for problem isolation through a weighted search of knowledge bases includes computer useable program code that generates an aggregate relevance index which ranks the search results. The aggregate relevance index is calculated using a measure of relevance of each of said pertinent documents across all keyword searches. A method for problem isolation through the weighted search of knowledge bases comprises searching knowledge bases using extracted keywords to identify pertinent documents contained within said knowledge databases; and generating a global rank associated with each of the pertinent documents, the global rank being calculated using a measure of the relevance of each of the pertinent documents across all keyword searches and a measure of the relevance of each of the keywords to the records as a whole.
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申请公布号 |
US2009222436(A1) |
申请公布日期 |
2009.09.03 |
申请号 |
US20080041520 |
申请日期 |
2008.03.03 |
申请人 |
INTERNATIONAL BUSINESS MACHINES CORPORATION |
发明人 |
NASTACIO DENILSON;TROTTER RICHARD;WAMBOLDT MICHAEL L. |
分类号 |
G06F7/10;G06F17/30 |
主分类号 |
G06F7/10 |
代理机构 |
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地址 |
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