HEALTHCARE SECURE MESSAGING AND REMINDER SYSTEM

摘要

A system provides secure messaging of healthcare data and prompts message responses using prioritized hierarchical reminders. Messages can be sent and received through an application executing on a mobile device or on a web browser or application executing on any computer. The system can provide message notifications and multiple reminders to ensure that a user is reliably receiving and also reading messages. If an in-application message is not read within a time period, the message can followed by a reminder message informing the recipient that there is a secure message waiting. The reminder message can be sent using an application notification or through other channels, such as by SMS text message, automated voice telephone call, or e-mail, without including sensitive patient healthcare information.

主权项

1. A computer system for secure healthcare messaging and reminder management, the computer system comprising:
a communication device for receiving and sending messages; a coding unit configured to encode messages for secure transmission through the communication device; and a message processor configured to:
receive a first message securely transmitted from a sending user device by a sending user,identify a recipient user device of a recipient user based on the received first message,use the coding unit to securely transmit the first message to the recipient user device,transmit a first notification to the recipient user indicating that there is a secure message for the recipient user,monitor for a communication from the recipient user device indicating that the first message has been read,after expiration of a first timer without having received a communication that the first message has been read, send a first reminder to the recipient user indicating that there is a secure message for the recipient user, andafter expiration of a second timer without having received a communication that the first message has been read, send a second reminder to the recipient user indicating that there is a secure message for the recipient user, wherein the second reminder is of a different type than the first reminder.