| 摘要 |
A method and system for facilitating customer reactions to service received in proximity mobile payment transactions, such as near field communication payment transactions. In the method and system, when a customer smartphone is brought into proximity with a merchant point of sale terminal to conduct a proximity mobile payment transaction, an identifier of the merchant, an identifier of a service worker representing the merchant, or both, are downloaded from the terminal to the smartphone and stored in a transaction record. When the customer wishes to react to the service received in the transaction, the customer interacts with the system to select the transaction record and formulate a customer reaction addressing the merchant, service worker, or both, by invoking customer reaction widgets. The customer reaction is delivered to recipients designated by the customer. The customer reaction may be a rating, recommendation, correspondence, reservation request, deferred tip or preset tip. |
