Service Definition Monitor

摘要

A technology is described for monitoring a task definition. The technology may include receiving a task definition from a customer that includes task details for a task to be performed for the customer. The task definition may then be compared to a predetermined criterion where the criterion indicates that the customer may be entering the task definition incorrectly. A task definition that meets the predetermined criterion can be identified and the task definition may be provided to a customer service representative for review.

主权项

1. A method for monitoring customer tracing input, comprising:
under control of a processor and memory configured with executable instructions,
receiving tracing input from a customer defining an area of a physical location where a task is to be performed;examining the tracing input to determine whether the tracing input meets a predetermined criterion that indicates that a customer is experiencing difficulty entering the tracing input;flagging the tracing input that meets the predetermined criterion for review; andproviding the tracing input and a notification to a customer service client that the tracing input meets the predetermined criterion.