Method and apparatus for obtaining status information from a device

摘要

When a print job is being processed in a print queue, a printer utility cannot update various statuses of a printer. To solve such a problem, an information processing method includes inputting, in the job management unit, a status acquisition job requesting to acquire a status of a printing apparatus and to store it in the status storing unit, inquiring the job management unit about the status stored in the status storing unit and acquiring it, acquiring a processing status of the status acquisition job, determining, based on the acquired status and the acquired processing status, whether to request cancelling of the status acquisition job, and requesting the job management unit to cancel the status acquisition job based on the determination result.

主权项

1. An information processing method performed by an information processing apparatus capable of communicating with a printing apparatus, the method comprising:
inputting a status acquisition job requesting the acquisition of a status of the printing apparatus; determining whether processing based on a print job different from the status acquisition job is being performed; and requesting cancelling of the status acquisition job, in a case where it is determined that the processing based on the print job different from the status acquisition job is being performed, wherein a status of the printing apparatus obtained by the processing based on the print job is displayed.