Locating and organizing digital receipt data for use in in-store audits

摘要

The present invention extends to methods, systems, and computer program products for auditing in-store sales transactions when a digital receipt is issued. A receipt application server formulates a digital receipt from digital receipt data received from a POS system. The digital receipt is sent from the receipt application server to an auditor mobile device at the location of the POS system. A human auditor can view the digital receipt during an in-store audit. In some embodiments, one or both of the receipt application server and the auditor mobile device reorder receipt entries so that items having specified characteristics are presented more prominently on a display. For example, receipt entries can be re-ordered such that higher profit margin items, bulkier items, or more likely to be stolen items are presented more prominently. As such, a human auditor is more likely to expressly audit these types of items.

主权项

1. At a receipt application server for a merchant, the receipt preferences database including one or more processors and system memory, the receipt application server connected to one or more Point-Of-Sale (POS) systems and one or more auditor mobile devices at each of one or more store locations for the merchant, the receipt application server configured to manage a receipt database for the merchant, a method for reordering digital receipt data for using in an in-store audit, the method comprising:
receiving digital receipt data for a sales transaction conducted at a Point-Of-Sale (POS) system, the Point-Of-Sale (POS) system in a store location selected from among the one or more store locations, the digital receipt data containing a receipt entry for each of one or more items purchased by a customer in the sales transaction; generating a digital receipt for the sales transaction, the digital receipt generated from the digital receipt data, the digital receipt containing the receipt entry for each of the one or more purchased items, the digital receipt providing proof of the sales transaction, the digital receipt for delivery to a customer mobile device associated with the customer; receiving an indication that the sales transaction is to be audited in the store location; referring to audit rules, the audit rules defining an audit priority for each of the one or more purchased items based on characteristics of each of the one or more purchased items, an audit priority for an item indicating an importance of expressly validating the item during the in-store audit; reordering the receipt entries of the digital receipt based on the defined audit priority for each of the one or more items; and sending the reordered receipt entries to an auditor mobile device at the store location, the auditor mobile device for use in auditing receipt entries contained in the digital receipt against items physically possessed by the customer upon the customer attempting to exit the store location, the reordered receipt entries displayable at the auditor mobile device so as to increase the likelihood of expressly auditing purchased items with higher indicated importance during the in-store audit.