VIRTUAL BANKING CENTER

摘要

Systems, apparatus, methods, and computer program products are provided for a virtual banking experience using a wearable computing device. Embodiments of the invention involve a memory device; and a processing device operatively coupled to a memory; a computing processor; and a module configured to cause the one or more computing processors to receive an indication that the customer desires to initiate a virtual banking session using the OHMD; receive from the customer a selection of a real agent or a virtual agent for conducting the virtual banking session; configure a virtual banking environment comprising one or more virtual objects for facilitating the virtual banking session, wherein the virtual banking environment comprises one or more virtual objects associated with one or more financial institution products and/or services; and implement, via the OHMD, the virtual banking session involving the customer and the customer-selected real agent or the customer-selected virtual agent.

主权项

1. A system for providing a virtual banking experience using a wearable computing device, whereby the wearable computing device allows the customer to interact with a financial institution, the system comprising:
a wearable computer apparatus including one or more computing processors, a memory, and a display, wherein the wearable computer apparatus comprises an optical head-mounted display (OHMD) configured to present image information or multimedia information to the customer; a module stored in the memory, the module comprising computer-executable instructions that when executed by the one or more processors cause the system to:
receive an indication that the customer desires to initiate a virtual banking session using the OHMD;receive from the customer a selection of a real agent or a virtual agent for conducting the virtual banking session;configure a virtual banking environment comprising one or more virtual objects for facilitating the virtual banking session, wherein the virtual banking environment comprises one or more virtual objects associated with one or more financial institution products and/or services; andimplement, via the OHMD, the virtual banking session involving the customer and the customer-selected real agent or the customer-selected virtual agent.