Systems and devices for emergency tracking and health monitoring

摘要

The present disclosure provides for systems, devices, and methods which address needs of seniors, disabled persons, or any other similar users, at a stage in life when they can still live independently while benefiting from monitored care. Embodiments described herein enable a higher level of connectivity without requiring the member to be technologically savvy, and provides a simple mechanism for personalized emergency support. Embodiments utilize at least one personal communication device which may allow for remote interactions with medical and concierge personnel in a monitoring center or other emergency contacts, in order to fulfill requests for everyday needs, ranging from providing directions to a locations, to health alerts based on health and status measurements collected electronically and remotely.

主权项

1. A method for administering system for monitoring users of said system, said method comprising:
connecting a monitoring center to a plurality of companion devices over a cellular network, said plurality of companion devices configured to provide information corresponding to users of said plurality of companion devices to said monitoring center; receiving, from one of the plurality of companion devices, a trigger event that requires attention from the monitoring center; retrieving user information for the user of the one of the plurality of companion devices; retrieving status information, and location information for the user of the one of the plurality of companion devices; and determining a preferred emergency contact for the user of the one of the plurality of companion devices from a list of emergencies contacts based on a relative location of each emergency contact from the list of emergency contacts to a current location of the user of the one of the plurality of companion devices; wherein the monitoring center includes a helpdesk center application in communication with a data service application and a telephone application; and wherein the trigger event is reported to the helpdesk application by the data service application and a two way voice communication is established with the help desk application using the telephone application.