| 摘要 |
Systems and methods for tracking items are provided. According to one method, a dispatcher receives from a courier, serving a customer, a request over a network to pickup an item addressed to the customer. A determination is made to see whether the dispatcher is available to process the item. If the dispatcher is available, the dispatcher notifies the courier, over the network, that the item is available for pickup by the courier when the dispatcher completes processing of the item. If the dispatcher is busy, the dispatcher notifies the courier, over the network, that the item is available for pick up by the courier at a later time.
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