摘要 |
<P>PROBLEM TO BE SOLVED: To provide an insurance sale support system capable of supporting sales of insurance. <P>SOLUTION: A customer 15 wanting purchase of insurance inputs registration information, such as a user name and password, in accordance with a display screen and transmits the registration information to an insurance sale support server 12 as customer identification data together with access request data (CS2). The insurance sale support server 12 confirms the registration information (HS1) and, when the customer is authenticated, permits access to the customer to allow him or her to login. When consultation with an insurance seller 13 is started, a relevant customer terminal 16 starts communication with a seller terminal 14 using images and voice (CS3, HS3, BS3). <P>COPYRIGHT: (C)2009,JPO&INPIT |