| 摘要 |
<P>PROBLEM TO BE SOLVED: To present an estimated store leaving time to a customer without deteriorating the operating efficiency of a personnel in charge. <P>SOLUTION: An automatic reception system is configured to acquire a time when a reception tag issuing device 10 has issued a reception tag as a start time, and acquires a time when transaction about a customer to which the reception tag has been issued has finished as an finish time, and to make a reception information database 22a store the start time and the finish time by associating it by every customer by a server device 20, and to calculate the required time by every customer on the basis of the start time and the finish time, and to calculate an estimated store leaving time on the basis of the calculated required time of the customer, and to announce the estimated store leaving time to the customer by the various pieces of terminal equipment (teller operation terminal 120 and manager terminal 130) of the reception tag issuing device 10 prior to the issue of the reception tag. <P>COPYRIGHT: (C)2009,JPO&INPIT |
