SYSTEM AND METHOD FOR WORKFLOW BEHAVIOR ALERTS

摘要

Embodiments of the invention are directed to systems, methods and computer program products for providing workflow behavior alerts. An exemplary apparatus is configured to monitor characteristics associated with user accounts, identify characteristics for further analysis that affect a value of the user accounts, detect an occurrence of a triggering event based at least partially on the analysis of the characteristics, where the triggering event is defined by one or more rules, initiate a first action in response to detecting the occurrence of the triggering event, wherein the first action comprises sending the user a notification that indicates the occurrence of the triggering event or processing at least one transaction associated with a user account, receive a request to reverse the at least one transaction processed, and reverse the at least one transaction processed in response to receiving the request.

主权项

1. A system for providing workflow behavior alerts, the apparatus comprising:
a memory device with computer-readable program code stored thereon; a communication device; a processing device operatively coupled to the memory device and the communication device, wherein the processing device is configured to execute the computer-readable program code to:
monitor characteristics associated with user accounts;identify one or more characteristics for further analysis, wherein the one or more characteristics for further analysis affect a value of the user accounts;detect an occurrence of a triggering event based at least partially on the further analysis of one or more characteristics, wherein the triggering event is defined by one or more rules;initiate a first action in response to detecting the occurrence of the triggering event, wherein the first action comprise sending the user a notification that indicates the occurrence of the triggering event or processing at least one transaction associated with a user account;receive a request to reverse the at least one transaction processed; andreverse the at least one transaction processed in response to receiving the request.