Expert locator based on user polling

摘要

According to one embodiment of the present invention, a method for locating experts is provided. The method includes receiving a first query from a first user requesting the identity of persons having desired skills. The names of persons in a database having the desired skills are then identified. A second query is sent to a plurality of additional users requesting the verification of the information relating to the skills of the identified persons. Responses from the plurality of users are used to amend the information relating to skills of the identified persons.

主权项

1. A computer-implemented method to determine individuals having desired skills, the method comprising:
receiving, by an application and from a requesting entity, a request to identify individuals having a desired skill specified in the request, wherein the application includes a semantic layer, a knowledge management system (KMS) layer, and a collaboration layer, wherein the request comprises a query composed according to a query language not supported by the KMS layer; reformulating the query by the semantic layer and into a different query language supported by the KMS layer; identifying, by accessing a data store using the reformulated query: (i) a first individual having the specified skill and (ii) a first characterization of a skill level of the first individual in the specified skill, wherein the first characterization is stored in the data store and is determined based on input from a plurality of individuals, wherein the data store contains a body of knowledge represented by the KMS layer; and upon determining, by the collaboration layer and by operation of one or more computer processors, that a count of the plurality of individuals is less than a desired count of individuals characterizing the skill level of the first individual, confirming the skill level of the first individual by requesting at least a second individual to provide a second characterization of the skill level of the first individual in the specified skill, wherein the second individual is not included in the plurality of individuals.