发明名称 METHOD, SYSTEM AND APPARATUS FOR ASSEMBLING A RECORDING PLAN AND DATA DRIVEN DIALOGS FOR AUTOMATED COMMUNICATIONS
摘要 Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications are provided. At a computing device comprising a memory, a communication interface and a processor, the memory storing a database of statements comprising one or more of first names, last names, greeting statements, sentiment statements, influence statements, call to action statements, and legal statements: one or more statements from the database are automatically assembled, via the processor, into one or more phrases to be recorded; instructions for applying linguistic rules are associated with the one or more phrases, via the processor, including where to insert pauses in the one or more phrases; and, the recording plan, comprising the one or more phrases in association with the instructions, is stored at the memory.
申请公布号 CA2846361(A1) 申请公布日期 2015.09.14
申请号 CA20142846361 申请日期 2014.03.14
申请人 SPLICE SOFTWARE INC. 发明人 KELLY, TARA;HAMILL, ANDREW;HACKL, KEN
分类号 G10L13/08;G10L13/02 主分类号 G10L13/08
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