SYSTEMS, METHODS, AND COMPUTER PROGRAM PRODUCTS FOR PROVIDING INTELLIGENT VISIBILITY ACROSS AN OUTCOME-BASED SERVICE CYCLE INFRASTRUCTURE

摘要

Various embodiments provide a service cycle management system for intelligently evaluating one or more parameters of a reverse service cycle loop within a supply chain management infrastructure. The system comprises one or more processors configured to: receive the real-time data comprising one or more parameters associated with execution of one or more service tasks; retrieve the simulation data from the one or more memory storage areas; dynamically compare one or more parameters within the real-time data against corresponding one or more parameters within the simulation data to identify one or more discrepancies there-between; in response to identifying one or more discrepancies, and generating one or more representations thereof, so as to inform one or more users of the system of one or more areas for focusing future initiatives. Associated computer program products and computer implemented methods are also provided.

主权项

1. A shipping request system for intelligently evaluating one or more parameters of a reverse service cycle loop within a supply chain management infrastructure associated with a multi-provider network, said system comprising:
one or more memory storage areas containing real-time data associated with one or more components within said reverse service cycle loop and simulation data associated with said one or more components within said reverse service cycle loop; and one or more computer processors configured to:
(A) receive said real-time data comprising one or more parameters associated with execution of one or more service tasks by one or more service providers within said supply chain management infrastructure;(B) retrieve said simulation data from said one or more memory storage areas;(C) dynamically compare one or more parameters within said real-time data against corresponding one or more parameters within said simulation data to identify one or more discrepancies there-between;(D) in response to identifying one or more discrepancies, generating one or more representations thereof, so as to inform one or more users of the system of one or more areas for focusing future initiatives; and(E) in response to not identifying one or more discrepancies, generating one or more notifications thereof to said one or more users of the system.