摘要 |
<p>A computer device displays email messages received in connection with a user account and a user selectable icon to report suspicious email. The computer device receives user selections of the icon and an associated suspicious email message among the received email messages. Responsive to the selection, the computer device automatically collects information from the host, the user account, and the email message, determines an initial threat priority for the email message based on the collected information, generates threat indicators based at least on each file attachment of the email message, if any, determines malware, if any, in the email message based on the threat indicators, and creates an event ticket for the suspicious email message having fields populated based on the collected information, the initial threat priority, the threat indicators, and the determined malware.</p> |