SYSTEM(S) AND METHOD(S) FOR STRATEGY DESIGN FOR SERVICE ENGAGMENT MODEL TRANSFORMATION

摘要

Disclosed is a method and system for transforming a service engagement from an as-is state model to a to-be state model. The method comprises selecting the to-be state model from a plurality of to-be state models. The to-be state model defines objectives and value parameters for the service engagement. The value parameters impact a realization of the objectives. The method comprises receiving contextual parameters representing constraints and facts for the service engagement. The method comprises identifying a set of strategies, for the realization of the objectives, based on the contextual parameters. A strategy comprises one or more dynamic parameters influencing the value parameters. Further, quantitative values for the one or more dynamic parameters are configured based on quantitative values of targets and tolerances for the objectives and the value parameters. The quantitative values of the one or more dynamic parameters are used to compute quantitative values for the objectives.