Methods and systems for sharing email in a multitenant database system

摘要

A method for sharing an email in an on-demand database system is provided. The method receives, at one or more computer systems associated with the on-demand database system, the email from a first user; determines, at the one or more computer systems, a database record associated with the email; logs, at the one or more computer systems, the email with the associated database record; and provides access to the email to one or more second users with access rights to the database record.

主权项

1. A method for sharing an email in an on-demand database system, the method comprising:
receiving, at one or more computer systems associated with the on-demand database system, the email from a first user; determining, at the one or more computer systems, a database record associated with the email; logging, at the one or more computer systems, the email with the associated database record; providing access to the email to a second user with access rights to the database record; identifying an email address associated with the email; querying a plurality of contact objects of an organization to determine if there is a match between the email address and one of the plurality of contact objects; and when a match has been determined, associating the one of the plurality of contact objects with the email.