发明名称 |
UTILIZING VOICE BIOMETRICS |
摘要 |
<p>Methods, systems, computer-readable media, and apparatuses for utilizing voice biometrics to provide relationship-based service are presented. In some embodiments, a computing device may receive a voice sample associated with a customer of an organization. Subsequently, the computing device may determine a voice biometric confidence score based on the voice sample. The computing device then may determine a relationship between the customer and the organization based on the voice sample and the voice biometric confidence score.</p> |
申请公布号 |
WO2015047490(A1) |
申请公布日期 |
2015.04.02 |
申请号 |
WO2014US43215 |
申请日期 |
2014.06.19 |
申请人 |
BANK OF AMERICA CORPORATION |
发明人 |
TIMEM, JOSEPH;PERRY, DONALD;ROSENBERGER, JENNY;KARPEY, DAVID |
分类号 |
G06Q30/06 |
主分类号 |
G06Q30/06 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|