Method, system, and computer readable medium for remote device management

摘要

The present disclosure enables remote device management. A programmatic interface is associated with each application plug-in. A web server included with the on-device agent provides access to the programmatic interfaces according to open standards such as HTML or XML. The present disclosure enables access to remote devices through existing infrastructure without the need for proprietary systems. An IT administrator or other administrator may remotely access and update software and hardware, track device data plan usage statistics, provide live support, and track current and historical device locations. Further, through the use of the present disclosure developers may provide customizable applications employing plug-ins on the remote device targeted for their own system.

主权项

1. A remote device management system encoded on a remote device, said system comprising:
a tunnel client operable to connect to a tunnel server, said tunnel client and said tunnel server comprising a communications link between said remote device and a management computer, the remote device being a mobile computer device; and a service host on the remote device comprising a web server interface and a plurality of application plug-ins capable of communicating over said communications link, the web server interface making each of the plurality of application plug-ins available as web services description language (WSDL) documents as well as hypertext markup language (HTML) web pages, wherein said web server interface enables the management computer to remotely execute one or more application plug-ins, the web server interface providing simultaneous access to the application plug-ins via both the W SDL documents and the HTML web pages, said plurality of application plug-ins comprising:
a file manager plug-in capable of providing information about a file system on said remote device and capable of making changes to said file system;a configuration plug-in capable of setting at least one configuration option on said remote device; anda remote control plug-in capable of providing a view of a screen on said remote device to said management computer and further capable of allowing said management computer to remotely control said remote device;wherein at least one of said plurality of application plug-ins are encoded on the remote device as dynamically linked library (DLL) files.