| 摘要 |
A method for diagnosing and correcting errors at a data processing system is disclosed includes detecting at a first device of the system, such as a network interface device, an error at a second device of the system, such as a data processor. In response to detecting the error, the first device communicates a help request via a network. In response to the help request, the first device receives diagnostic and error correction routines from a remote system. The first device executes the routines and provides information to the remote system to diagnose and correct errors at the second device. |
| 主权项 |
1. A method, comprising:
detecting, at a data processing device, an error at a first system of a network, wherein the first system includes the data processing device; transmitting a help request from the data processing device to a second system of the network in response to detecting the error at the first system; authenticating at the data processing device, the second system based, at least in part, on authentication information received from the second system after transmitting the help request; receiving an error correction routine from the second system, based at least in part on authenticating the second system; executing the error correction routine at the data processing device to resolve the error at the first system; and disabling, at the data processing device, an operation for authenticating the second system in response to detecting that the error at the first system is resolved. |
