Customer category analysis device, customer category analysis system and customer category analysis method

摘要

A customer category analysis device includes: a customer category identification unit that identifies a customer category of each person appearing in an imaging region defined such that an image of each customer moving from a waiting area of the commercial establishment toward a seating area is captured from a front of the customer and obtains customer category information indicating a result of customer category identification; and a filtering unit that, based on a mode of behavior of each person appearing in the imaging region, determines whether the person is to be included in the analysis according to a predetermined criteria for limiting persons to be included in the analysis to customers who exhibit a behavior of moving toward the seating area, and excludes the person from the analysis if the person is determined not to be included in the analysis.