Missed instant message notification

摘要

A method and system for capturing missed communications is provided. An enhanced real-time communication system receives a communication from an initiating participant for a receiving participant that is not available. The enhanced real-time communication system detects that the receiving participant missed the received communication from the initiating participant. Upon detecting that the receiving participant missed the communication, the enhanced real-time communication system stores the missed communication for later retrieval by the receiving participant.

主权项

1. A computer-readable memory containing computer-executable instructions for controlling a computing device to capture missed communications, comprising:
a component that receives communications from a sender directed to a recipient, the communications being part of a real-time conversation; a component that detects when the recipient misses a communication; a component that assigns a unique conversation identifier to the missed communication; a component that sends to the recipient a missed communication electronic mail message that contains information relating to the missed communication including an indication that the missed communication was missed, the assigned unique conversation identifier, and a link for opening the real-time conversation with the sender so that the recipient and the sender can continue where the real-time conversation left off; and a component that, when the recipient indicates to reply to the missed communication electronic mail message with a new electronic mail message, assigns the unique conversation identifier of the missed communication to the new electronic mail message so that the new electronic mail message can be identified as part of the same real-time conversation as the missed communication.