发明名称 CALL CENTRE SEAT MANAGEMENT METHOD AND DEVICE AND COMPUTER STORAGE MEDIUM
摘要 <p>The embodiments of the present invention disclose a call centre seat management method and device and a computer storage medium. The call centre seat management method comprises: counting a work performance parameter of a seat during a work time T; and according to a counting result and a pre-set priority management list, setting a priority of the seat.</p>
申请公布号 WO2014180221(A1) 申请公布日期 2014.11.13
申请号 WO2014CN75288 申请日期 2014.04.14
申请人 ZTE CORPORATION 发明人 LI, QIONGFANG
分类号 H04M3/523 主分类号 H04M3/523
代理机构 代理人
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