发明名称 METHOD AND APPARATUS FOR ENHANCING CUSTOMER SERVICE EXPERIENCE
摘要 A technique is taught that improves how an organization engages with customers. In an embodiment, keywords are discovered to optimize for, and to integrate with, advertising systems to advertise a company website. A set of advertisements is created that improve the click-through rate from users. A optimized landing page experience is created to provide a best user experience to drive issue resolution and sales.
申请公布号 EP2702477(A4) 申请公布日期 2014.11.05
申请号 EP20120776366 申请日期 2012.04.25
申请人 24/7 CUSTOMER, INC. 发明人 KUMAR, GANGADHARAN;VIJAYARAGHAVAN, RAVI
分类号 G06Q30/02 主分类号 G06Q30/02
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