| 摘要 |
<p>PROBLEM TO BE SOLVED: To identify a proper workaround from a trouble message.SOLUTION: In a trouble message pattern definition support system, a retrieval expression defined by a normal expression of trouble message pattern definition set by a trouble message pattern definition unit 100 is expanded to an undermost layer retrieval expression; a retrieval expression of trouble message pattern definition stored in a definition list database 200 is expanded to the undermost layer retrieval expression; and by generating and comparing automatons of both expanded undermost layer retrieval expressions, a retrieval expression in which undermost layer retrieval expressions are overlapped is determined, and the retrieval expression is corrected so as to perform logical NOT of the overlapped undermost layer retrieval expressions.</p> |
