发明名称 SYSTEMS AND METHODS FOR SEARCHING IN AN ELECTRONIC COMMERCE ENVIRONMENT
摘要 A method of searching an electronic commerce website includes searching a plurality of user profiles based upon a user-supplied search query for an item, establishing an interactive online session between the user and the at least one search facilitator, and providing for the at least one search facilitator to present one or more suggested item listings to a user through the electronic commerce website. The searching identifies at least one search facilitator profile among the plurality of user profiles. The search facilitator profile represents a search facilitator who can assist the user in locating the item within the electronic commerce website.
申请公布号 US2014297478(A1) 申请公布日期 2014.10.02
申请号 US201414307265 申请日期 2014.06.17
申请人 ETSY, INC. 发明人 Kalin Robert
分类号 G06Q30/06 主分类号 G06Q30/06
代理机构 代理人
主权项 1. A method of searching for an item within an electronic commerce platform, the method comprising: receiving, by a computing system of the electronic commerce platform, a search query for an item and a request for advanced search results from a user of a client computing system; responding to the request for advanced search results by generating a first web page having a first user interface configured to enable the computing system to interrogate the user; transmitting the first web page to the client computing system; interrogating the user, based on the search query, for additional information about the item through the first user interface; responding to the request for advanced search results by searching a plurality of user profiles in a database of the electronic commerce platform based upon the search query and the additional information, the plurality of user profiles comprising profiles of users other than the user; identifying one or more search facilitator profiles among the plurality of user profiles, the one or more search facilitator profiles representing one or more search facilitators who can assist the user in locating the item; generating, subsequent to identifying the one or more search facilitators, a second web page including a second user interface configured to enable the computing system to establish an interactive session between the user and at least one of the one or more search facilitators; transmitting the second web page to the client computing system; and establishing, by execution of instructions by a processor of an interactive session component of the electronic commerce platform, an interactive session between the user and the at least one of the one or more search facilitators through the second user interface, the interactive session to enable the user and the at least one of the one or more search facilitators to communicate with each other.
地址 Brooklyn NY US