主权项 |
1. A method of searching for an item within an electronic commerce platform, the method comprising:
receiving, by a computing system of the electronic commerce platform, a search query for an item and a request for advanced search results from a user of a client computing system; responding to the request for advanced search results by generating a first web page having a first user interface configured to enable the computing system to interrogate the user; transmitting the first web page to the client computing system; interrogating the user, based on the search query, for additional information about the item through the first user interface; responding to the request for advanced search results by searching a plurality of user profiles in a database of the electronic commerce platform based upon the search query and the additional information, the plurality of user profiles comprising profiles of users other than the user; identifying one or more search facilitator profiles among the plurality of user profiles, the one or more search facilitator profiles representing one or more search facilitators who can assist the user in locating the item; generating, subsequent to identifying the one or more search facilitators, a second web page including a second user interface configured to enable the computing system to establish an interactive session between the user and at least one of the one or more search facilitators; transmitting the second web page to the client computing system; and establishing, by execution of instructions by a processor of an interactive session component of the electronic commerce platform, an interactive session between the user and the at least one of the one or more search facilitators through the second user interface, the interactive session to enable the user and the at least one of the one or more search facilitators to communicate with each other. |