| 发明名称 |
Receiving and Queuing Requests From Hospitality Customers |
| 摘要 |
System, method, and computer program product embodiments for receiving customer requests use a request management system. An embodiment operates by establishing a connection with a customer's mobile device, obtaining information about the location of the customer's mobile device, providing to the customer's mobile device a set of data describing goods or services currently offered by one or more business locations, receiving from the customer's mobile device a request for a good or service offered by a particular business location, and adding the request to a queue associated with one or more groups assigned to fulfill the request based on the request type. |
| 申请公布号 |
US2014279244(A1) |
申请公布日期 |
2014.09.18 |
| 申请号 |
US201313842177 |
申请日期 |
2013.03.15 |
| 申请人 |
Monscierge, LLC |
发明人 |
Robinson Marcus Lee;Lewis Nathaniel Paul;Ready John Spencer;Marold Kenneth Richard;Texter, III James Russell |
| 分类号 |
G06Q30/06 |
主分类号 |
G06Q30/06 |
| 代理机构 |
|
代理人 |
|
| 主权项 |
1. A computer-implemented method for receiving requests using a request management system comprising:
establishing a connection with a customer's mobile device; obtaining information about the location of the customer's mobile device; providing to the customer's mobile device a set of data describing goods or services currently offered by one or more business locations; receiving from the customer's mobile device a request for a good or service offered by a particular business location; and adding the request to a queue associated with one or more groups assigned to fulfill the request based on the request type. |
| 地址 |
Oklahoma City OK US |
