Method and apparatus for facilitating a communication session

摘要

When a first user is leaving a voicemail while a second user is attempting to call the first user back, the first user is given the option to ignore the second caller, delete the voicemail and connect with the second user, or hold while the second user reviews the voicemail. The voicemail may or may not be complete. This may avoid the need for the first user to repeat the information contained in the voicemail. In one embodiment, the voicemail message is played on the second user's device as a ring-back tone.

主权项

1. A method for facilitating a call between a first user equipment and second user equipment, the method comprising:
receiving, from the second user equipment, a request to communicate with the first user equipment; determining that the first user equipment is leaving a message for the second user equipment at the time the request is received; based on the determination, initiating a communication session between the second user equipment and a voicemail server on which the message is being left; receiving an indication from the first user equipment that the first user equipment is to remain on hold until the second user equipment has retrieved the voicemail; detecting that the second user equipment has retrieved the voicemail; and based on detecting that the second user equipment has retrieved the voicemail, facilitating the initiation of a communication session between the first user equipment and the second user equipment, wherein facilitating the initiation of the communication session comprises initiating the communication session after the second user equipment has completed retrieving the voicemail.