Enhanced communication service for predicting and handling communication interruption

摘要

A method and apparatus for anticipating communication interruption. If, during an established call between two communication devices, a telecommunication device determines that a communication link to one of the devices will be interrupted, either temporarily or permanently, the device predicts the interruption in the communication link. The device may send a message, as pre-determined by at least one of the communication device, to the communication device of the predicted or pending call drop or interruption. After the interruption the previously established call is resumed. If a reconnection attempt is appropriate, then the device will attempt to reconnect to the dropped device. If a reconnection attempt is not appropriate, or if the reconnection attempt is unsuccessful, the non-dropped communication device is connected, as predetermined by either of the communication devices, to an appropriate connection, such as, to a voice mail. If the reconnection attempt is successful, the call between the two communication devices is re-established.

主权项

1. A method, comprising:
determining, by a system comprising a processor, that a first communication device of communication devices has entered a dead zone area associated with a communication network via which the communication devices are coupled, wherein a communication session between the communication devices, via the communication network, is disconnected in response to the determining that the first communication device has entered the dead zone area; in response to the determining that the first communication device has entered the dead zone area, facilitating, by the system, a recording of a voice message via the first communication device during a time period that the first communication device is not coupled to a set of base station devices of the communication network; and in response to determining that the first communication device is coupled to a base station device of the set of base station devices, facilitating, by the system, a transmission of the voice message to a voice message server of the communication network associated with a second communication device of the communication devices.