Post facto identification and prioritization of causes of buffer consumption

摘要

Some embodiments of the present invention provide systems and techniques for collecting task status information. During operation, the system can receive a status update for a task from a task manager through a GUI. Next, the system can determine whether the first status update for the task indicates that the task is delayed. If the status update indicates that the task is delayed, the system can request the task manager to indicate the help needed to resolve the task delay. Next, the system can receive a help needed descriptor from the task manager. Subsequently, the system can receive another status update for the task from the task manager, wherein the status update indicates that the help specified in the help needed descriptor is no longer required. Next, the system can determine an amount of delay associated with the help needed descriptor.

主权项

1. A computer-executed method for associating a delay with a help needed descriptor, the method comprising:
receiving a first status update and a first remaining duration value for a task from a task manager, wherein the first status update indicates that the task is delayed; receiving a help needed descriptor for the task from the task manager, wherein the help needed descriptor specifies the help needed to resolve the task delay; receiving a second status update and a second remaining duration value for the task from the task manager, wherein the second status update indicates that the help specified in the help needed descriptor is no longer required; determining an amount of delay associated with the help needed descriptor based on a time duration between receiving the first status update and receiving the second status update and a difference between the first remaining duration value and the second remaining duration value; and storing, in a database, the association between the help needed descriptor and the amount of delay.