主权项 |
1. A computer implemented method comprising:
collecting data from an electronic mail system including an electronic address book, the address book associated with a contact owner and including a plurality of contacts and corresponding contact information, the collected data including one or more values related to strength of a relationship between the contact owner and each of the contacts, wherein at least one of the values is a quantity regarding email communications between a respective contact and the contact owner; determining a strength score representative of strength of the relationship between the contact owner and one of the contacts, with the strength score based on the quantity regarding email communications, wherein the step of determining a strength score includes monitoring email traffic between the contact owner and contacts within organizations, analyzing contact information in the email traffic between the organizations and the contact owner, and incorporating such analysis into the strength score; storing the collected data and the strength score in a computer database; extracting from the one or more values one or more of how long the contact has been stored, how frequently it has been accessed, how recently it has been accessed or modified, whether the contact owner appears to have an identifiable association with the contact or entity, a type of association such as duration, frequency, recency or role, an amount and type of contact data, a pattern and frequency and recency of communication; and computing on a substantially continuous scale the strength of the relationship relative to other relationships in the collected data.
|