摘要 |
A supervisor program (130) for monitoring a self-service terminal (10) executing a terminal application suite (70,80) is described herein. The supervisor program (130) comprises: an internal interface (132) for communicating with the terminal application suite (70,80) to collect supervisor information and at least one supervisor utility (150). Each supervisor utility (150) is configured to collate specific information and each utility (150) has an external interface (154) for directly communicating the collated information to a service provider (114,116,118) external to the terminal (10). This enables the external service provider (114,116,118) to determine if the terminal (10) requires attention. A method of supervising a self-service terminal is also described. |